CODE 17032023/2

COORDINATOR – CLIENT SERVICE | GUIDEPOINT

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

WHAT YOU’LL DO

Responsible for scheduling bulk telephone consultations for client service teams
Coordinate with advisors to confirm telephone consultations
Leave messages and follow up with Advisors to expedite scheduling projects
Maintain an updated status of client telephone consultations
Update Advisors’ profiles as needed
Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
Follow multiple work streams to help Project Managers organize client requests and track progress on projects
Assist with ad-hoc requests

WHAT YOU HAVE

Strong team player with entrepreneurial mind and „can do“-attitude along with pro-active and results-oriented work style
1-3 years of experience in running a schedule and/or high call volume environment is a plus
Attention to detail and excellent follow-up skills required
Strong aptitude for developing systems of organization
Excellent time management skills and able to multi-task
Ability to work as part of a team and independently
Excellent sense of urgency and responsiveness
Strong verbal and written communication skills in English are required
Ability to work in fast-paced environment with a self-starter attitude

WHAT WE HAVE

Competitive compensation
Private health insurance
Entrepreneurial environment, autonomy, and fast decisions
International exposure to the global Guidepoint teams
Casual work environment and compelling people
Summer and winter team events

Would you like to be part of our team? Then we look forward to receiving your application by email to career@aueb.gr

Host Country:

Εσωτερικό

CODE 17032023/2

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COORDINATOR – CLIENT SERVICE | GUIDEPOINT

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